What makes Palm Media different from other marketing agencies?

We live and breathe specialty coffee. From origin trips to competitions, our work is built on genuine industry knowledge, not just marketing theory. We understand your audience, your product, and your challenges — and we know how to turn that insight into campaigns that actually perform.

Do you work only with coffee brands?

Specialty coffee is our home turf, but we also work with brands in other food and beverage niches that value craft, quality, and storytelling. Our depth in coffee makes us a stronger partner for similar industries.

What services do you offer?

Content Creation & Video Production, Social Media Management & Strategy, Creative Direction

How does the process work once we start?

It begins with a discovery call to understand your goals. From there, we develop a strategy, create a content plan, and set timelines. We collaborate closely through every stage — from concept to delivery — with clear approvals and communication at each step.

Can you work with my in-house marketing team?

Absolutely. We often integrate with in-house teams to fill specific gaps — whether that's high-quality content production, campaign strategy, or managing certain channels.

Do you offer retainers or project-based work?

Both. Retainers are ideal for ongoing content and social media management, while project-based work suits one-off campaigns, product launches, or brand films.

How much does it cost to work with Palm Media?

Every project is different. Our retainers start at £2,500/month, while content production projects typically start at £2000. We'll always give you a tailored quote based on scope, deliverables, and usage rights.

Do you travel for shoots?

Yes — a lot. We've filmed in coffee farms across Latin America, cafes in Hong Kong, and events in New York. Travel is a big part of our work, and we're fully equipped to produce content anywhere in the world.

Do you handle paid advertising or only organic content?

Our main focus is organic content, but we can integrate paid social strategies to amplify reach and conversion — either managing it directly or working alongside your paid media partner.